The Daily Hodl 2025-06-12 16:55:01

Billion-Dollar Bank Refuses To Resolve Failed Zelle Transfer for Over Six Months – Until the Media Starts Digging Deeper: Report

One billion-dollar US bank reportedly refused to resolve a Zelle transfer for more than half a year, until the bank faced questions from the media. Karen Weber, of Raleigh, North Carolina, says a $300 transfer via Zelle never made it into her friend’s account, but the money was taken from her First National Bank account, reports 5 On Your Side WRAL. Weber’s banking troubles began when she went to reimburse her friend for her share of the costs of a scenic trip they took to Canada. She used the money transfer service Zelle to send her friend $1,300. Says Weber, “The problem was that day I could only send $1,000.” She says her bank told her the remaining $300 would go through the next day. However, she says that while the $1,000 did go through, the $300 never showed up in her friend’s account. Weber says she reached out to First National and filed a dispute, but the bank continued to insist the funds had been sent, even though her friend’s account at Truist Bank continued to show the $300 was never received. After six months of contacting her bank to no avail, Weber reached out to 5 On Your Side for help and that’s when she finally got a resolution. With the two banks working together, the $300 finally appeared in her friend’s account. “It took about a month once I had [WRAL] on board.” Both banks declined to comment on the matter. Meanwhile, Zelle says, “We don’t hold onto a user’s money or manage their accounts. Zelle is a messaging service facilitating transfers between two federally regulated institutions.” Follow us on X , Facebook and Telegram Don't Miss a Beat – Subscribe to get email alerts delivered directly to your inbox Check Price Action Surf The Daily Hodl Mix Disclaimer: Opinions expressed at The Daily Hodl are not investment advice. Investors should do their due diligence before making any high-risk investments in Bitcoin, cryptocurrency or digital assets. Please be advised that your transfers and trades are at your own risk, and any losses you may incur are your responsibility. The Daily Hodl does not recommend the buying or selling of any cryptocurrencies or digital assets, nor is The Daily Hodl an investment advisor. Please note that The Daily Hodl participates in affiliate marketing. Generated Image: Midjourney The post Billion-Dollar Bank Refuses To Resolve Failed Zelle Transfer for Over Six Months – Until the Media Starts Digging Deeper: Report appeared first on The Daily Hodl .